Troubleshooting IMAP Webmail Issues in Roundcube Webmail

Introduction:

I am experiencing a nagging problem with setting up Roundcube Webmail (version 1.6.2) with SSL/TLS authentication. I have tried to resolve this issue by disabling indexing and re-enabling it, but the problem persists. In this article, I will outline the steps I have taken so far and provide more details on my setup.

Problem Description:

When I log in to Roundcube Webmail using IMAP, I see a discrepancy between the number of messages displayed in the left-hand panel and the actual number of messages in each folder. For example, I have 24 messages in my inbox, but only 7 are displayed when I open it. Similarly, I have 20 messages in another folder, but only 7 are shown.

I have tried disabling indexing and re-enabling it, which did not resolve the issue. When I enable indexing, I can see all messages in each folder, but they disappear again after a few minutes. I also noticed that the dates of messages appear to be stuck in time, with no new messages displayed since May 17th.

Possible Causes:

I suspect that there may be an issue with the date filtering or indexing in Roundcube Webmail. I have tried searching for similar issues on the official forum and online support resources, but I was unable to find a solution.

Solution:

To resolve this issue, I plan to try using POP instead of IMAP, as it may be less affected by the date filtering issue. I will also try re-indexing my email account and checking if any new messages are displayed. If the problem persists, I will provide more details on my setup and configuration.

I am hoping that someone else has encountered a similar issue with Roundcube Webmail and can offer a solution. If not, I may have to provide more information on my setup and configuration to help resolve this issue. In any case, I will continue to try and troubleshoot the problem until it is resolved.

Imap webmailer